How to return an allocated Product?
Steps for Field Agent
Step 1:
Step 2:
Step 3:
Step 4:
Step 5:
Steps for Admin
Step 6:
Step 7:
Steps for Field Agent
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Step 1:
Open the mobile app and tap on the “Inventory” icon.
The products assigned to the field agent will be displayed.
Step 2:
Tap on “Return Products.”
Step 3:
Select the product you wish to return.
Enter the quantity to be returned.
Step 4:
Tap on “Request return” to submit the request.
Step 5:
(Optional) Tap on “View your return request” to see the list of submitted requests.
Steps for Admin
Step 6:
Once the return request is submitted, the admin receives a notification.
The admin can review the request and choose to Approve or Reject it.
Step 7:
If approved, a confirmation message will appear.
Click “Yes” to confirm and approve the return request.