Syanpro - Terms of Use

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Collection Of Information

As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Information as a visitor. When you visit the Website, we collect and store certain information to improve security, analyze trends and administer the Website to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.

When you register with us, you generally provide;

your name, age, email address, location, phone number, password, and your ward’s educational interests;
transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
information you provide us when you contact us for help;
information you provide us when you contact us for help;

The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website, or Services or products, so long as the log-in/access credentials match with yours. To make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your credentials. In addition, the products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.